Tuesday, December 29, 2009

The Spaghetti Effect

In the video below Malcolm Gladwell talks about a man named Howard Moskowitz and how he revolutionized the spaghetti sauce industry. In short, he's the reason that there are 20+ variations of spaghetti sauce on store shelves today. He realized that there was no such thing as a "perfect spaghetti sauce" only "perfect spaghetti sauces." I think that this type of thinking is the thinking that will allow mobile to continue to tighten it's choke hold on the music industry as we know it.

We all know that iTunes has changed the way music is distributed, cutting profits for major labels while leveling the playing field for independent artists. However while the distribution model has changed, the way that people experience music has not. In most cases it's still just an audio download. Enter the App, apps provide the opportunity to turn sales into what they should have always been conversations. While people have been talking about this for a while http://tinyurl.com/kkesjz I think there are a couple things that will have to happen before we see a significant shift from traditional releases to App releases.

Acceptance vs Understanding: While it is clear to almost everyone in the music industry that mobile marketing and distribution needs to become a larger piece of their overall business strategy, many have not done much if anything to address it. That's because they know they need to do something but most of them don't know what that something is. They have accepted that they need to change, but they don't know what that change should be because they don't completely understand the the opportunity that a more mobile distribution model provides.

Understanding vs Execution: There are also people who have accepted that they need to change, understand why the change is necessary and yet they still have done nothing. The growth in the use of mobile marketing as an effective, engaging and innovative tool to communicate with customers will not be driven by ideas. It will be driven by the execution of those ideas. Brainstorming sessions don't sell music.

So, once we have moved from simply accepting and understanding what's happening to actually executing and becoming a part of the change we will see in the entertainment industry the change that Howard Moskowitz brought to the spaghetti industry. Artists interpretations of the App that vary as much as the sound (and quality) of their music. Until then, go buy a CD.

Just My 2 Cents.

Wednesday, November 11, 2009

Sharks and Mobile Marketing

How dynamic can a mobile marketing experience be? We all know that there are plenty examples of how a web based experience can be customized, one of my personal favorites is the Facebook Connect app Frenzied Waters that the Discovery Channel used to promote the most recent Shark Week. It pulls the information from your Facebook profile and puts together a shark attack news story with you as the victim. It's a little creepy but I think it's a good example of the type of mobile marketing experience we should strive to provide. Many of us have all types of information about ourselves posted on our profiles and platforms like Facebook Connect allow for that data to be used to create an experience that can be both engaging and entertaining. The question is can that experience be effectively translated from the web ton mobile media.

I think that there are amazing things being done with location based mobile campaigns, and that's a great thing but I think in the future the mobile experience will be able to more effectively combine where I'm at with who I am, what I want,what I already have and who I'm with. I know there are some services that have begun to try to do this but I have not seen any that I've been impressed by so far. If you know of one please send me the info (nathaniel.crawford@gmail.com) Just my 2 cents for the day.

Till Later,

Nathaniel